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Run your ISP with powerful software

Put Nucleo at the center of your organization to manage your customers, invoicing, support, schedule, devices, and more.

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Designed for Flexibility

Use any hardware

Don't be vendor locked with your network design. Use any hardware you like.

Run on-premise

Deploy Nucleo in your own data center using Docker.

Run in the cloud

Have us handle the heavy lifting of keeping things online and updated for you.

Brilliant data design

Network devices stay with the site/property regardless of account ownership status.

Track every conversation

Quickly get facts and get work done.

Customer Ticketing

Conversations are the basis of customer communication. Use conversations to create tickets, store photos, and upload documentation for each customer.

Job Scheduling

Schedule your conversations without leaving the page. Automated reminders will always ensure there's no confusion.

Agent Collision Detection

Prevent confusion who's responding to which conversation.

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Automated Recurring Billing

Put your billing on autopilot and let the computer handle the rest.

Deployed equipment inventory

Track every internal and customer device on your network.

Schedule Field Appointments

Easily schedule technicians from support tickets.

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Manage billing with ease

Simple, elegant, and fast.

Send automated invoices

Automate service billing or send "one-time" charges.

Track payments down to the line item

Customers can partially pay their bills down to the line item.

Automated suspension and re-activation

Any underpaid service will instantly be deactivated through a process of notifications to the customer and enforced by Preseem rate limits.

Integrations

IP Pay

Accept credit card and ACH transactions

MailXstream

Automate all paper billing without touching an envelope.

Preseem

Enforce bitrate, enable FQ-CODEL, and activate, suspend, & reactivate network services in real-time.

Built from experience

Our Founder

Joe Falaschi has been working in the ISP industry since 1997. In 2023 he sold his WISP/FISP, e-vergent, to work on new projects such as Nucleo.

Made in USA

100% of Nucleo is designed and developed in the USA.

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Our Team

We're a highly efficient team with a ton of experience.

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Joe Falaschi

President

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Dan Pastori

Developer

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Jay Rogers

UX/UI Designer & DevOps Engineer

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