Everything you need to know about the product and billing.
What is Nucleo, and how can it benefit my ISP business?
Nucleo is an ISP billing and management platform designed to streamline your billing processes, manage schedules, and enhance customer support. It helps you stay focused on building networks and reducing chaos.
Is Nucleo cloud-based or self-hosted?
Nucleo offers both options. You can choose between a cloud-hosted solution for convenience or a self-hosted option for more control over your data.
Can I integrate Nucleo with my existing tools and systems?
Yes, Nucleo connects with various tools you might already be using, including IPpay for secure payments, Pressem for automated service provisioning/suspension, and Google Calendar for scheduling.
How does Nucleo handle customer billing and payments?
Nucleo automates the billing process, allowing you to track payments, generate invoices, and manage both automated email and paper billing. It also supports instant activation and suspension of services via Pressem.
What kind of support can I expect from Nucleo?
Nucleo is backed by support from industry experts with over 20 years of experience. You can expect comprehensive assistance to ensure your ISP operations run smoothly.
Is there a trial period, and what are the pricing options?
Yes, Nucleo offers a 30-day free trial with no risk. The pricing is based on the number of active customers, with a "Pay As You Grow" model starting at $198 per month with a minimum of 200 customers.
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